Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
This brief describes four key lessons that i2i Center for Integrative Health and the North Carolina Community Health Center Association learned about consumer and family engagement through facilitating a collaborative process to develop recommendations for North Carolina Medicaid about how to design and implement the new care management program to equitably meet the needs of patients and families.
The Community Health Care Association of New York State and New York State Council for Community Behavioral Healthcare leveraged their existing relationship developed under the Delta Center grant to create a unified voice to influence the state's telehealth policy.
Health centers are strongly positioned to achieve the Triple Aim – improved patient experience and population health, with reduced total health system costs per capita – within low-income and underserved populations nationwide.
In this brief, we describe the process by which primary care associations and behavioral health state associations built and strengthened their partnerships during Phase 1 of the Delta Center's State Action and Learning Collaborative, and offer high-level recommendations for other PCAs and BHSAs that seek to develop partnerships to advance policy and practice.
This brief summarizes key challenges faced by the rural ambulatory safety net in delivering primary care and behavioral health services since COVID-19 and the policy changes that have been implemented in response to those challenges. It also offers state-level policy recommendations to improve rural-specific primary care and behavioral health care through sustaining and supporting the movement towards telehealth, addressing social needs, and advancing value-based payment and care.
To provide the best possible care to patients and thrive in new payment environments, community health centers (CHCs) and community behavioral health organizations (CBHOs)— two pillars of the safety net—are redesigning their workflows, infrastructure, and partnerships.
This grantee spotlight highlights the achievements of the Association of Oregon Community Mental Health Programs (AOCMHP) and Oregon Primary Care Association (OPCA) as part of the Delta Center's 2018–2020 State Learning & Action Collaborative.
This brief from JSI and the Delta Center for a Thriving Safety Net illustrates five key insights related to program design and evaluation from the productive partnership between the Partnership HealthPlan of California and local community health centers to create a care coordination (CCM) program.