These materials are from Blank Page and accompanied the Storytelling session at the October 15-16, 2018 Delta Center State Learning & Action Collaborative Convening.
A website developed as a resource for practice facilitators as they work with practices to improve care quality, using the principles set out in the Safety Net Medical Initiative's Framework for Practice Transformation.
The Safety Net Medical Home Initiative (SNMHI) was a national Patient-Centered Medical Home (PCMH) demonstration to guide 65 primary care safety net sites to become high-performing medical homes and improve quality, efficiency and patient experience.
Some health centers have been using the National Association of Community Health Center (NACHC) Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) tool to document SDH data.
Dr. Thomas Bodenheimer and colleagues propose that the goal embodied in the Triple Aim of improving the health of populations, enhancing the patient experience of care, and reducing the per capita cost of health care be joined by a fourth goal, improving the work life of health care providers, including clinicians and staff as a way to address burnout and coming shortages of personnel.
Although high performing primary care practices vary in size, resources, staffing, and populations served they exhibit surprising similarity in how they provide high quality, accessible, and patient-centered health care.
While we know a lot about practices that stimulate new ideas, innovation teams often struggle to apply them. Why? Because people’s biases and entrenched behaviors get in the way. In this article a Darden professor explains how design thinking helps people overcome this problem and unleash their creativity.
Many hospital systems grapple with their role in combating the history of racism to promote equity. This new informational brief begins with a background on the impact of structural racism on patients, providers, and the community and a description of a workstream to combat structural racism for America’s Essential Hospitals and its members. It concludes with a description of twelve activities hospitals already perform to combat racism and three actions similar associations are undertaking.
The MacColl Center at the KPWHRI compiled best practices and key resources for addressing patients’ social needs within health centers during the COVID-19 pandemic.