This brief describes four key lessons that i2i Center for Integrative Health and the North Carolina Community Health Center Association learned about consumer and family engagement through facilitating a collaborative process to develop recommendations for North Carolina Medicaid about how to design and implement the new care management program to equitably meet the needs of patients and families.
The Community Health Care Association of New York State and New York State Council for Community Behavioral Healthcare leveraged their existing relationship developed under the Delta Center grant to create a unified voice to influence the state's telehealth policy.
A website developed as a resource for practice facilitators as they work with practices to improve care quality, using the principles set out in the Safety Net Medical Initiative's Framework for Practice Transformation.
The Safety Net Medical Home Initiative (SNMHI) was a national Patient-Centered Medical Home (PCMH) demonstration to guide 65 primary care safety net sites to become high-performing medical homes and improve quality, efficiency and patient experience.
Richard Edley, President and CEO of Pennsylvania’s Behavioral Health State Association RCPA, shares his insights into why value-based purchasing is so important, prior success within Pennsylvania, and concerns for the behavioral heath provider community moving forward.
Although high performing primary care practices vary in size, resources, staffing, and populations served they exhibit surprising similarity in how they provide high quality, accessible, and patient-centered health care.
While we know a lot about practices that stimulate new ideas, innovation teams often struggle to apply them. Why? Because people’s biases and entrenched behaviors get in the way. In this article a Darden professor explains how design thinking helps people overcome this problem and unleash their creativity.