Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
This brief describes four key lessons that i2i Center for Integrative Health and the North Carolina Community Health Center Association learned about consumer and family engagement through facilitating a collaborative process to develop recommendations for North Carolina Medicaid about how to design and implement the new care management program to equitably meet the needs of patients and families.
This review is an initial exploration of team development within effective integrated primary and behavioral healthcare teams. Six integrated teams in safety net primary care settings were interviewed on the development of the clinical team.
This Q & A resource features advice from Deborah Riddick, a speaker at the May 2021 Delta Center convening, in order to build on her presentation about advancing racial equity and incorporating consumer voice.
This brief summarizes key challenges faced by the rural ambulatory safety net in delivering primary care and behavioral health services since COVID-19 and the policy changes that have been implemented in response to those challenges. It also offers state-level policy recommendations to improve rural-specific primary care and behavioral health care through sustaining and supporting the movement towards telehealth, addressing social needs, and advancing value-based payment and care.
The Excellence in Mental Health and Addiction Act, one of the most significant developments in behavioral health funding in decades, was designed to increase Americans’ access to community mental health and substance use treatment services via the creation of Certified Community Behavioral Health Centers (CCBHCs) in 8 states, while improving Medicaid reimbursement for these services.