The Delta Center hosted a virtual site visit for grantees in partnership with Oklahoma Primary Care Association (OKPCA) and Oklahoma Behavioral Health Association (OBHA), The site visit aimed to showcase collaboration across primary care and behavioral health at state and clinical levels, featuring the OKPCA, OBHA, and patients and providers from federally qualified health centers and community behavioral health organizations, including Certified Community Behavioral Health Clinics .
Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
This brief describes four key lessons that i2i Center for Integrative Health and the North Carolina Community Health Center Association learned about consumer and family engagement through facilitating a collaborative process to develop recommendations for North Carolina Medicaid about how to design and implement the new care management program to equitably meet the needs of patients and families.
This Q & A resource features advice from Deborah Riddick, a speaker at the May 2021 Delta Center convening, in order to build on her presentation about advancing racial equity and incorporating consumer voice.