To provide the best possible care to patients and thrive in new payment environments, community health centers (CHCs) and community behavioral health organizations (CBHOs)— two pillars of the safety net—are redesigning their workflows, infrastructure, and partnerships.
For our most recent Delta Center convening, the Center for Care Innovations compiled favorite methods for designing and conducting trainings and events. These methods are fundamental examples of our own human-centered design practice.
Drawing from our work with 12 primary care associations through the Delta Center, this brief outlines three key policy steps to help health centers survive in the short term and thrive beyond the COVID-19 crisis.