Although high performing primary care practices vary in size, resources, staffing, and populations served they exhibit surprising similarity in how they provide high quality, accessible, and patient-centered health care.
While we know a lot about practices that stimulate new ideas, innovation teams often struggle to apply them. Why? Because people’s biases and entrenched behaviors get in the way. In this article a Darden professor explains how design thinking helps people overcome this problem and unleash their creativity.
The MacColl Center at the KPWHRI compiled best practices and key resources for addressing patients’ social needs within health centers during the COVID-19 pandemic.
For our most recent Delta Center convening, the Center for Care Innovations compiled favorite methods for designing and conducting trainings and events. These methods are fundamental examples of our own human-centered design practice.