This graphic novel comes from the Association of Oregon Community Mental Health Programs, a Delta Center alumnus, and offers a consumer’s perspective on the Rapid Engagement approach to behavioral health.
Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
This Q & A resource features advice from Deborah Riddick, a speaker at the May 2021 Delta Center convening, in order to build on her presentation about advancing racial equity and incorporating consumer voice.
For Community Health Systems, Inc., a midsize health center in Southern California, joining Health Center Partners of Southern California was a game changer.
This case study profiles the Community Health Center Network (CHCN), a health-center-led managed care organization (MCO), through the perspective of two of the smaller health centers in the group (Axis Community Health and Tiburcio Vasquez Health Center).