Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
In this brief, we describe the process by which primary care associations and behavioral health state associations built and strengthened their partnerships during Phase 1 of the Delta Center's State Action and Learning Collaborative, and offer high-level recommendations for other PCAs and BHSAs that seek to develop partnerships to advance policy and practice.
Drawing from our work with 12 primary care associations through the Delta Center, this brief outlines three key policy steps to help health centers survive in the short term and thrive beyond the COVID-19 crisis.