Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
Some health centers have been using the National Association of Community Health Center (NACHC) Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) tool to document SDH data.
Dr. Thomas Bodenheimer and colleagues propose that the goal embodied in the Triple Aim of improving the health of populations, enhancing the patient experience of care, and reducing the per capita cost of health care be joined by a fourth goal, improving the work life of health care providers, including clinicians and staff as a way to address burnout and coming shortages of personnel.
Many hospital systems grapple with their role in combating the history of racism to promote equity. This new informational brief begins with a background on the impact of structural racism on patients, providers, and the community and a description of a workstream to combat structural racism for America’s Essential Hospitals and its members. It concludes with a description of twelve activities hospitals already perform to combat racism and three actions similar associations are undertaking.
To provide the best possible care to patients and thrive in new payment environments, community health centers (CHCs) and community behavioral health organizations (CBHOs)— two pillars of the safety net—are redesigning their workflows, infrastructure, and partnerships.
This 50-state review of value-based care in America summarizes state-by-state efforts to explore and implement value-based care and payment models, based on publicly available information compiled in 2017 and updated in February 2019.
This brief from JSI and the Delta Center for a Thriving Safety Net illustrates five key insights related to program design and evaluation from the productive partnership between the Partnership HealthPlan of California and local community health centers to create a care coordination (CCM) program.