This brief covers insights from a session on Certified Community Behavioral Health Clinics (CCBHCs) that took place during the September 2022 Delta Center convening. It begins with takeaways for states considering CCBHCs, followed by a primer on the specialized clinics.
Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.