Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
In 2017, health centers in Washington worked with the Washington Association of Community and Migrant Health Centers (WACMHC) and Washington State Medicaid (Health Care Authority or HCA) to launch a capitated FQHC APM that incorporates quality metrics.
From 2011 to today, two organizations devoted to serving the health of the community developed and grew into a strong partnership through transparency and collaboration.